Instructd is the no-code platform that gives your firm total control over client onboarding workflows - without expensive development teams or consultants.
Capture validated information
Seamless case management sync
Automatic CMS integration
While other industries have modernised, most law firms still rely on phone-based data capture that's slow, expensive, and prone to error.
Dedicated intake teams are expensive to hire, train, and retain. Every new case type means more headcount.
Manual transcription creates mistakes. Fee earners waste billable time chasing and correcting incomplete information.
Phone-based intake only works during office hours. Growth means hiring more staff, with costs that scale linearly.
Clients expect the same digital-first experience they get elsewhere. Firms that deliver it are winning work.
Replace slow, expensive manual intake with a modern digital process that raises cases directly in your case management system.
Build and adapt onboarding journeys rapidly using our visual logic-based interface. No developers required.
Every customer gets their own secure cloud infrastructure. No shared tenancy, no compliance gaps.
Custom domains, your branding, your look and feel. No third-party branding visible to your clients.
Document signatures, KYC/AML, address lookup - all integrated. Build your own for custom needs.
Full multi-environment workflow with dev/test/live, version history, and rollback support.
Built-in experimentation tools to continuously improve conversion and completion rates.
Focus on practice areas with front-loaded, multi-step client onboarding and sensitive data collection.
High volume, time-sensitive claims
Complex multi-party intakes
Standardised data capture at scale
Multi-claimant campaign intake
Our visual builder empowers your team to create sophisticated onboarding flows without writing code.
Use our visual drag-and-drop editor to build complex branching logic and conditional workflows.
Integrate with your CMS, add KYC/AML plugins, and configure webhooks for seamless data flow.
Deploy to your custom domain, then use A/B testing and analytics to continuously improve.
Face-to-face onboarding, direct access to founders, not a helpdesk ticket queue.
Sector-aligned from day one - not a generic SaaS retrofitted for legal.
No hidden costs or feature paywalls. Simple per-journey pricing that scales with usage.
We build the integrations you need - included in your engagement, not extra.
Join leading UK law firms who are transforming their onboarding process with Instructd.
Book a Demo